FAQs

1. How can I contact you?

You can contact us by sending an email to info@platinumtouchdetailers.com We strive to respond to all inquiries within 24 hours.

2. What areas do you service?

Chicopee ,MA

Springfield,MA

WestSpringfield,MA

Westfield,MA

Amherst,MA

Holyoke,MA

Hartford CT County and Fairfield and anywhere from a 50 mile radius from Springfield,Ma

3. Do you need anything from me?

The only thing required of you is to point us to your home’s power and water supply, and unlock the doors to your vehicle if you’ve selected an interior detailing service

4. what forms of payment do you except?

We accept cash, card, paypal, venmo, and cashapp. We always ask for payment after a job is completed to insure you are satisfied!

5. How long will you take?

Based on the package you choose, our auto detailing services can take anywhere from one to four hours. When you book with us, we'll provide an estimated duration for the job and arrange the schedule to fit your needs.

6.What if i have no outside water supply?

No worries! We'll prepare and make sure to bring our own water supply, and will only need a power source for our tools.

 

Frequently Asked Questions

What areas do you service?

  1. Agawam, MA
  2. West Springfield, MA
  3. East Longmeadow, MA
  4. Longmeadow, MA
  5. Chicopee, MA
  6. Holyoke, MA
  7. Westfield, MA
  8. Ludlow, MA
  9. Wilbraham, MA
  10. Hampden, MA
  11. Southwick, MA
  12. Granby, MA
  13. Palmer, MA
  14. Belchertown, MA
  15. Monson, MA
  16. South Hadley, MA
  17. Easthampton, MA
  18. Northampton, MA
  19. Enfield, CT
  20. Suffield, CT
  21. Windsor Locks, CT
  22. East Windsor, CT
  23. Somers, CT
  24. Ellington, CT
  25. Westfield, MA

What do you need from me?

All we need from you is to point us to your house water spigot and an electric outlet source, and that's it! If you don't have a water spigot available, no worries—we can bring our own water supply.

What forms of payment do you take?

We accept cash, check, or card. We always ask for payment after a job is completed to insure you are satisfied!

Do you only do mobile detailing?

No, we do not only offer mobile detailing. We also provide drop-off car locations for very intense cleanings and ceramic add-ons. These services can take several hours and may require us to remove seats and perform deep cleaning to ensure the best results.